Effective May 31, 2019, Geno 2.0 DNA Ancestry kits are no longer available for purchase. If you’ve already purchased a kit, you may still send it in for processing in accordance with the Terms and Conditions of sale. For more information, please visit the Genographic Project website here.

  • Will the Genographic Project conduct health-related analysis on my DNA sample?
  • How does Helix provide my DNA information to National Geographic? Is my information shared with anyone else?
  • How do I view my results?
  • How accurate are my results?
  • Delivery
  • Returns
  • Replacement Policy For Helix Kits
  • Already been sequenced by Helix?
  • About Helix
  • Will the Genographic Project conduct health-related analysis on my DNA sample?

    No. the Genographic Project will not conduct any health-related tests on the DNA samples provided by participants. The DNA analysis conducted by National Geographic is intended to determine what migratory routes your deep ancestors followed, on which branch of the human family tree you belong, and what your regional genetic affiliations are. The markers analyzed to generate these results do not have any current known health-related association.
  • How does Helix provide my DNA information to National Geographic? Is my information shared with anyone else?

    Your DNA information is stored securely by Helix. When sequencing is complete, Helix only sends the relevant DNA information needed by National Geographic to generate your deep ancestral and regional reports. We do not share your DNA information with anyone without your permission. We always maintain the highest standards when it comes to the security and privacy of your DNA information.
  • How do I view my results?

    National Geographic will send you an email when your results are ready to be viewed on Genographic.com. You can also log in at any time to view the status.
  • How accurate are my results?

    "Your DNA is sequenced using our Exome+ technology. We provide National Geographic with more than 200,000 markers from your autosomal chromosomes, the Y-chromosome, and mitochondrial DNA. The results of your sequence are then compared to each of 60 geographic and ethnic populations to calculate which two of these populations were most similar to you in terms of the genetic markers you carry.
    In addition to state-of-the-art technology, Geno 2.0 Next Generation leverages what was learned from the first two phases of the Genographic Project to give customers an even richer and clearer picture of their genetic makeup and ancestry."
  • Delivery

    "Geno 2.0 Helix Kit has $9.95 Shipping & Handling (S&H) per kit for delivery within the United States. A maximum of 20 US kits can be bought at a time.
    The Geno Next Generation Helix Kit is not available outside the 50 United States or District of Columbia."
  • Returns

    Due to the cost of the DNA analysis, once the kit has been opened, we cannot accept returns or administer refunds. If the purchase is for your first DNA Product, you may request a refund within 30 days of purchase as long as you have not yet received and registered your DNA Collection Kit. This refund will deduct shipping and handling fees and a $25 cancellation fee. You can request a refund by calling National Geographic Store Customer Service at 1-888-557-4450 and providing your order confirmation number. Once you have received and registered your DNA Collection Kit, your purchase can no longer be refunded.
    If the purchase is not for your first DNA Product, it is not subject to any refund. This policy is due to the informational nature of many DNA Products.
  • Replacement Policy For Helix Kits

    "You must return a saliva sample no more than 12 months after you place an order for your first DNA Product and DNA Collection Kit. Doing so will help to assure the quality and accuracy of your Genetic Information. Helix will not accept or process a DNA Collection Kit received more than 12 months after the order date. If you have a Helix Spit DNA Collection Kit (sales began November 21, 2016) that is more than 12 months past its order date, you may contact Helix Customer Care at support@helix.com to request a replacement kit for a $25 replacement fee. Please note that DNA kits sold before this date can not be exchanged.
    If Helix receives your DNA Collection Kit more than 12 months after the kit was ordered, they will give you the option to receive a replacement kit for a $25 replacement fee and shipping and handling fees. If your DNA Collection Kit is lost or damaged, please contact Helix Customer Care for help with replacing your kit. Depending on the circumstances, a fee may apply."
  • Already been sequenced by Helix?

    Good news: you don't need to provide another saliva sample. Buy Geno 2.0 Next Generation without a kit on Helix.com today. This will be a digital product only.
  • About Helix

    Helix empowers everyone to explore what makes them unique—their DNA.
    From health and wellness insights, to family planning and ancestry information, Helix's growing list of partners can tap into your genetic profile to provide relevant insights for today, tomorrow and years to come.
    Visit Helix.com to Learn More
    Have a question about ordering or squencing? Contact support@helix.com

An Unprecedented View
into Your Deep Ancestry

What you will get

The Genographic Project

How it works

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Geno 2.0 Key Features

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