Comments about National Geographic Talk Abroad Travel Phone SIM Card:
Purportedly a SIM card that works anywhere by finding a local phone company and hooking up for a high premium. I got it for emergency use, but when I had an emergency in Argentina this NatGeo SIM card was completely useless. Could not make a local or international call. Could not receive a local or international call. I had tested it in the USA, and it worked OK. Their website's support email, contacted on a Friday, returned an auto-reply that emails were queued for 48 hours before being evaluated, and that I should call the international toll-free number instead. Of course this was impossible, because the SIM card would not permit any calls. Since it was Friday, the email was queued until the following WEDNESDAY, when I got an email that my problem was under review. Since then, NO CONTACT from them even until this present day, over 2 months later. Money completely wasted. Don't be fooled. Run away! I tried to put a short, polite version of this negative review on the cellularabroad site, but it was not accepted. It is embarrassing that a respected Mag like NatGeo would associate their name with such garbage. I would avoid any product or service from the "Cellular Abroad" vendor, who uses the NatGeo name for marketing. DO NOT BUY THIS!!!! My rating zero/5
Was this a gift?:
Bottom Line No, I would not recommend this to a friend
From National Geographic:Thank you for sharing your thoughts. We sincerely regret the difficulty you experienced with this product. Please accept our apologies. We appreciate your taking the time to review your experience as your feedback will be useful in our efforts to continually improve our service. Our customer service team will be in touch with you shortly to find a solution that works for you.