National Geographic Store

Customer Service

Call us 24 hours a day, 7 days a week at 1-888-557-4450 . Or, e-mail us and we’ll respond within 24 hours. If any product fails to meet your expectations for any reason, we’ll make it right.

You may also want to check the Frequently Asked Questions or National Geographic Customer Service site for answers.

About the National Geographic Store

Your purchases at the National Geographic Store help support our mission of research, education, conservation and exploration. Our products reflect that mission—from maps, atlases, National Geographic Channel DVDs, and learning materials for kids, to cameras, travel accessories, GPS software, and gadgets that will get you out exploring.

Find out more about our programs on

National Geographic Store Account

Set up an account and enjoy exclusive benefits:
  • Time-saving Express Checkout – save your payment information for easy ordering
  • Securely saved addresses, order history and order tracking
  • Gift lists to share with friends and family
  • Favorites list to buy later
  • Exclusive offers and products