National Geographic Store

Customer Service

Call us 24 hours a day, 7 days a week at 1-888-557-4450 . Or, e-mail us and we’ll respond within 24 hours. If any product fails to meet your expectations for any reason, we’ll make it right.

You may also want to check the Frequently Asked Questions or National Geographic Customer Service site for answers.

About the National Geographic Store

Your purchases at the National Geographic Store help support our mission of research, education, conservation and exploration. Our products reflect that mission—from maps, atlases, National Geographic Channel DVDs, and learning materials for kids, to cameras, travel accessories, GPS software, and gadgets that will get you out exploring.

Find out more about our programs on

National Geographic Store Account

Set up an account and enjoy exclusive benefits:
  • Time-saving Express Checkout – save your payment information for easy ordering
  • Securely saved addresses, order history and order tracking
  • Gift lists to share with friends and family
  • Favorites list to buy later
  • Exclusive offers and products

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This offer expires 7/31/14 at 11:59 p.m. PT and can be modified or canceled at any time. Offer excludes globes, map gifts, puzzle gifts, digital products, framed maps, mounted maps, magazines, Genographic Kits, Road Less Traveled merchandise, CafePress merchandise, 10th Edition of the National Geographic Atlas of the World, Around the World in 125 Years - 3-Volume Collector's Edition Book from TASCHEN, Platinum Atlases, and Weekend Photo Workshops. Discount will be applied at checkout. Cannot be combined with other offers; not valid on previous orders. Applicable for online orders only. Prices not valid in the National Geographic UK Online Store or Road Less Traveled.